Once you’ve got all the essential equipment, you can begin setting up your gateway. Xfinity Gigabit Pro is available in only a few cities and professional installation is required. Xfinity also offers fiber gateways for customers of its fiber service, Xfinity Gigabit Pro, which has slightly different equipment. Some kits might come with additional parts, but these are the basic bits that every cable gateway needs to connect to the internet.

Ethernet cable (not required for wireless devices).

Every cable modem should come with the following: Although they may be different sizes and shapes, they all have the same basic components. Xfinity uses several different types of cable gateways (router and modem combos), depending on the kind of internet plan you sign up for. If you have a mobile device, Comcast offers a free Xfinity xFi app on both the App Store and Google Play which can walk you through the installation step by step. Once you have your Xfinity self-install kit, it’s time to start setting up your equipment. One comforting thing is if you choose to self-install but run into an issue, you can always contact Xfinity customer support online or by calling 1-800-XFINITY. You could also just get a Wi-Fi extender.

If you want to move the location where your modem is installed to a different room, you’ll need a professional installer to run a new cable.

This can happen if you bundle several services.

Installations that require more pieces of equipment than comes in a standard installation kit might require professional installation.

Locations that haven’t had Xfinity service for 12 months or more require a technician to come check the cable line.Older homes that don’t have a coax outlet to plug your modem into will need one installed.But even if you are super tech savvy, there are some issues that require professional installation. Thanks to Xfinity’s helpful app and other information on its site, we think the process is simple enough that most people could handle self-installation.

The choice of whether or not to self-install primarily depends on how confident you feel troubleshooting problems on your own.

Comcast Security Installer Code